How It Works
Submit Your Request:
Fill out the “Request a Refill” form, letting us know which products you'd like topped up, and where you'd like it done (home, office, or another location).
We Get in Touch:
Once the form is received, a member of the Strange Bird team will reach out directly to confirm the products, date, and time of the refill appointment.
Refill Day:
On the scheduled day, Camily from the Strange Bird team will arrive with fresh product to refill your existing bottles.
Payment:
The cost depends on the products being refilled. Payment is collected once the order is confirmed, either online or in person.
This service is designed to reduce waste, extend the life of Strange Bird bottles, and offer customers a personalized, sustainable ritual.